We commit ourselves to
total customer care by delivering world-class products and services.
To be the leader in the
We as Torrentians hail
from diverse backgrounds and cultures. Each of us have different upbringing
that influences our views, opinions, preferences, prejudices, beliefs etc. This
diversity is our strength. We need to constantly build upon this strength,
harnessed by our core values. .
These core values, you will agree, help
us develop a sense of trust, ownership and pride amongst each of our
stakeholders who are associated with Torrent. It guides us in building a
sustainable organization that can withstand the test of time.
truth is paramount
Thoughts and actions entail doing the
right thing at all times and in all circumstances; whether or not anyone is
watching. This requires inner courage and conviction, no matter what the
consequences are. It is honouring one’s commitments and being accountable for
one’s actions, end-to-end.
best is not enough
Passion for excellence means not doing
extra-ordinary things, but doing ordinary things in all pursuits exceedingly
well. Passion and excellence are forces that fuel each other on the exclusive
path to leadership. As we are what we repeatedly do, excellence then becomes
not an act, but a habit.
AND FAMILY FIRST
customer comes first, they last
The guiding principle behind caring for
customers and family is being honest in building and nurturing relationships.
Our mantra in customer service is ‘Turrant’. We believe in setting high
standards when it comes to maintaining relationships.
makes the Dream work
An ideal organisation facilitates
participation and involvement of each of its members in various decision making
processes. It not just leads to commitment but also ensures ownership of the
end result by each member. Team to us is something that facilitates mutual
brainstorming resulting in accomplishing the assigned task.
is a continuous learning experience
Continuous learning is the key skill
that ensures growth and sustainability of any organization. Continuous
upgradation of one’s knowledge and competence will surely give a competitive
edge to us. You will agree, our organization provides platform for continues
learning that not only enhances knowledge but also evolves all of us into
every smile matters
Concern for Society & Environment
is a sense of responsibility and contribution to society that defines our
existence. It entails making a difference in the quality of lives and environment
surrounding us. It is important to encourage fellow-members on collective as
well as individual basis to fulfil the responsibility of leaving behind a world
abundant in flora and fauna, rich in time tested values & ideals and above
all wealthy in social fervour for our future generations.